SaaS & Product Marketing Copywriter

Launches that land. Customers who stay.

Launch campaigns, lifecycle email, and sales enablement for workflow software, from the teaser that builds demand to the nurture sequence that keeps users around.

41%average email open rate on the Palmtech 11 launch
1,400+unique user engagements in the first 30 days
+30%trial-to-paid conversion from a free-trial nurture
670+registrants for a single ISN livestream event

Case study 01 · Palmtech

Launching Palmtech 11

Palmtech needed to reintroduce a legacy inspection-software brand as an AI-driven business partner. I built the launch content end to end, in three phases.

  • TeaseA 12-part teaser email sequence and social stream built on curiosity. The “Mystery Box” drove 1,427 unique views to the teaser page before the reveal.
  • LaunchThe full Palmtech 11 website, the national press release, and feature blogs on AI Image Defect Detection, the Report Designer, and Custom Cover Pages.
  • EnableThe webinar presentation and registration page, giving sales a clear story from technical specs to user ROI.

41% average open rate and 1,400+ unique user engagements in the first 30 days.

Palmtech Mystery Box teaser graphic
Mystery Box teaser
Palmtech 11 website homepage
Palmtech 11 website

Case study 02 · Inspection Support Network

Keeping ISN customers engaged

ISN is the category leader, so the job was retention: steady feature momentum, useful education, and a community that keeps inspectors close to the brand.

  • NurtureA 6-part automated email series to 18,000+ contacts that moved cold leads to high-intent MQLs at a unique open rate above 30%.
  • CommunityThe Ride Along and Fireside Chat content suite, including the “Inspector Horror Stories” livestream: 670+ registrants and a 20% lift in podcast listenership.
  • AuthorityThe Ultimate Guide to Home Inspection Software, a 3,000+ word pillar page, plus the monthly customer newsletter and housing-market forecasts.
  • ProductGo-to-market copy for Global Lists, Premium Time Slots, and Report Writer performance updates, plus competitor import guides that lower switching costs.

670+ registrants for one livestream and an 18,000-contact nurture opening above 30%.

Ultimate Guide to Home Inspection Software web page
Ultimate Guide pillar page
Grid of The Ride Along video episodes
The Ride Along

Customer email · ISN and Palmtech

Newsletters and feature roundups

Monthly customer newsletters and midyear feature roundups that keep inspectors using what’s new. Select any cover to open the full email as a PDF.

Cover of the ISN July 2026 customer newsletter
ISN newsletter · July 2026
Cover of the Palmtech July 2026 customer newsletter
Palmtech newsletter · July 2026
ISN midyear feature roundup email: 92 new features, 46 from customer feedback
ISN midyear feature roundup
Palmtech midyear feature roundup email: 52 new features, 17 from customer feedback
Palmtech midyear feature roundup

AI & brand voice

More content, same voice.

At Porch, I trained and directed LLM workflows on the brand voices of ISN, Palmtech, and Home Inspector Pro. The team produced far more copy without losing the voice inspectors recognized and trusted.

…she took it upon herself to train a variety of LLMs in the right tone and voice for the home inspection audience.Jeff Meisner, Porch

More samples

Growth, enablement, and B2B marketplaces

Not only did she never blow deadlines, but her writing was always top-notch and required little editing.
Jeff Meisner, Porch · managed Jennifer directly

FAQ

Frequently asked questions

What SaaS marketing copy do you write?

Launch campaigns, product and feature pages, lifecycle and nurture email, webinar pages, sales one-pagers, and long-form pillar content.

Can you handle a full product launch?

Yes. For the Palmtech 11 launch, I wrote the teaser emails, website, press release, feature blogs, and webinar. It earned a 41% average open rate and 1,400+ user engagements in 30 days.

Do you write nurture and retention email?

Yes. One 6-part nurture series reached 18,000+ contacts with a 30%+ open rate, and a free-trial nurture lifted trial-to-paid conversion by 30%.

Can you train AI tools on our brand voice?

Yes. At Porch Group, I trained and directed AI writing workflows on brand voice, so the team produced more copy while staying on brand.

Do you write sales enablement content?

Yes: sales one-pagers, webinar presentations, and guides that make it easier for customers to switch from a competitor.

Launching something?

Tell me what’s shipping and who needs to hear about it, and I’ll show you how I’d build the campaign.

Let’s talk